Privacy Policy

1. Introduction

At DeepTap ("we," "our," or "us"), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our deep linking platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Account Information: Email address, name, and authentication details when you create an account
• Payment Information: Billing details processed securely through Stripe (we do not store payment card information)
• Contact Information: When you contact us for support or inquiries

2.2 Technical Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Analytics: How you interact with our platform, click data, and navigation patterns
• Deep Link Analytics: Performance metrics for your deep links including click counts, user locations, and referrer information
• Log Data: Server logs, error reports, and system performance data

2.3 Domain and App Information

• Domain Settings: Domain names, iOS and Android app configurations you set up
• App Link Configuration: Bundle IDs, package names, and certificate fingerprints for your mobile apps
• Custom Settings: URL patterns, routing rules, and other customizations you configure

3. How We Use Your Information

• Service Provision: To provide, maintain, and improve our deep linking services
• Analytics: To generate insights about deep link performance and user behavior
• Account Management: To manage your account, process payments, and provide customer support
• Communication: To send service updates, security alerts, and respond to your inquiries
• Platform Improvement: To analyze usage patterns and improve our platform's functionality
• Security: To detect, prevent, and address technical issues and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services (like Stripe for payments) that help us operate our platform
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data in transit is encrypted using TLS/SSL protocols
• Access Controls: Strict access controls and authentication for our systems
• Regular Updates: Regular security updates and vulnerability assessments
• Data Minimization: We collect only the information necessary for our services
• Secure Infrastructure: Our platform is hosted on secure, enterprise-grade infrastructure

6. Data Retention

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Analytics Data: Aggregated analytics data may be retained for up to 2 years for service improvement
• Log Data: Server logs are typically retained for 90 days for security and debugging purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Account Deletion: Delete your account and associated data through your dashboard settings

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality and security
• Analytics Cookies: Help us understand how you use our platform to improve services
• Preference Cookies: Remember your settings and preferences
• Authentication Tokens: Keep you logged in securely across sessions

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

9. Third-Party Services

Our platform integrates with the following third-party services:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• Authentication Providers: Google, GitHub for account login (subject to their privacy policies)
• Cloud Infrastructure: Hosting and data storage services with enterprise-grade security
• Email Services: For transactional emails and notifications

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including implementing standard contractual clauses where required.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: