Terms and Conditions

Last updated: July 2025

1. Acceptance of Terms

Welcome to DeepTap ("we," "our," "us," or "the Service"). These Terms and Conditions ("Terms") govern your use of our deep linking platform and services. By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

DeepTap provides a platform for creating, managing, and analyzing deep links for mobile applications. Our services include:

  • Deep Link Management: Creation and configuration of iOS Universal Links and Android App Links
  • Domain Management: Custom domain setup and subdomain configuration
  • Analytics Platform: Performance tracking, click analytics, and user behavior insights
  • Integration Tools: APIs and SDKs for seamless app integration
  • Configuration Files: Automatic generation of apple-app-site-association and assetlinks.json files
  • Dashboard Interface: Web-based management console for all platform features

3. User Accounts

3.1 Account Creation

  • You must provide accurate, current, and complete information during registration
  • You are responsible for safeguarding your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • One person or legal entity may not maintain more than one account

3.2 Account Responsibilities

  • You are solely responsible for all activity that occurs under your account
  • You must maintain the security of your account and password
  • You must promptly update your account information if it changes
  • You may not share your account credentials with third parties

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service only for:

  • Creating legitimate deep links for your mobile applications
  • Managing app-to-web and web-to-app user flows
  • Analyzing user engagement and app performance
  • Implementing standard iOS Universal Links and Android App Links

4.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Illegal Activities: Using the Service for any unlawful purpose or in violation of any applicable laws
  • Malicious Content: Creating links that redirect to malware, phishing sites, or harmful content
  • Spam or Abuse: Sending unsolicited communications or overwhelming our systems
  • Impersonation: Misrepresenting your identity or affiliation with any person or organization
  • System Interference: Attempting to interfere with, compromise, or disrupt our Service
  • Unauthorized Access: Attempting to access accounts, data, or systems without permission
  • Data Mining: Automated data collection without explicit permission
  • Reverse Engineering: Attempting to reverse engineer or decompile our software

5. Service Availability

  • Uptime Goal: We strive for 99.9% uptime but do not guarantee uninterrupted service
  • Maintenance: We may perform scheduled maintenance with advance notice when possible
  • Service Modifications: We reserve the right to modify or discontinue features with notice
  • Technical Issues: We are not liable for temporary interruptions due to technical issues
  • Third-Party Dependencies: Service availability may depend on third-party providers

6. Payment Terms

6.1 Subscription Plans

  • We offer various subscription plans with different features and usage limits
  • All fees are stated in US Dollars and are non-refundable except as required by law
  • Free trial periods may be offered at our discretion

6.2 Payment Processing

  • Payments are processed securely through Stripe, our payment processor
  • You must provide current, complete, and accurate billing information
  • You authorize us to charge your payment method for all applicable fees
  • You are responsible for all applicable taxes

6.3 Billing and Renewal

  • Subscriptions automatically renew unless cancelled before the renewal date
  • We will charge your payment method on file for renewal
  • You may cancel your subscription at any time through your account dashboard
  • Cancellation takes effect at the end of your current billing period
  • Failed payments may result in service suspension or termination

7. Intellectual Property Rights

7.1 Our Property

The Service and its original content, features, and functionality are and will remain the exclusive property of DeepTap and its licensors. The Service is protected by copyright, trademark, and other laws.

7.2 Your Content

  • You retain ownership of any content you submit, post, or display on the Service
  • You grant us a worldwide, royalty-free license to use your content solely to provide the Service
  • You represent that you have all necessary rights to grant this license
  • You are responsible for ensuring your content does not infringe third-party rights

7.3 Feedback

Any feedback, comments, or suggestions you provide regarding the Service may be used by us without restriction or compensation to you.

8. Data and Privacy

  • Privacy Policy: Your privacy is important to us. Please review our Privacy Policy
  • Data Processing: We process data as necessary to provide the Service
  • Analytics Data: We may collect and analyze usage data to improve the Service
  • Data Security: We implement appropriate technical and organizational measures to protect your data
  • Data Retention: We retain data only as long as necessary to provide the Service
  • Your Rights: You have certain rights regarding your personal data as described in our Privacy Policy

9. Limitation of Liability

IMPORTANT LEGAL NOTICE: Please read this section carefully as it limits our liability to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEEPTAP, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from unauthorized access to or alteration of your data
  • Damages resulting from the conduct of third parties
  • Damages resulting from service interruptions or failures

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless DeepTap and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Service
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including intellectual property rights
  • Any claim that your content caused damage to a third party

11. Termination

11.1 Termination by You

  • You may terminate your account at any time through your account settings
  • Upon termination, your right to use the Service will cease immediately
  • We will delete your data in accordance with our Privacy Policy

11.2 Termination by Us

  • We may terminate or suspend your account immediately for violation of these Terms
  • We may terminate your account with 30 days' notice for any other reason
  • We may terminate accounts for prolonged inactivity

11.3 Effect of Termination

  • All provisions that should survive termination will survive
  • You remain liable for all charges incurred prior to termination
  • We are not liable for any loss resulting from termination

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction where DeepTap is headquartered, without regard to conflict of law provisions.

13.2 Dispute Resolution

  • Most disputes can be resolved through our customer support
  • For formal disputes, both parties agree to first attempt resolution through mediation
  • If mediation fails, disputes will be resolved through binding arbitration
  • Class action lawsuits are waived to the extent permitted by law

14. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and us
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect
  • Waiver: No waiver of any term shall be deemed a continuing waiver
  • Assignment: We may assign our rights and obligations; you may not without our consent
  • Force Majeure: We are not liable for delays due to circumstances beyond our control
  • Headings: Section headings are for convenience only and have no legal effect

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: info@deeptap.io
  • Support: Through our contact form on the website
  • Response Time: We aim to respond within 48 hours
  • Legal Department: Available for formal legal inquiries

These terms and conditions are effective as of July 2025 and apply to all users of our platform.

By using our service, you acknowledge that you have read, understood, and agree to be bound by these terms.